Shipping policy

Shipping Policy

Effective Date: July 22, 2026

Thank you for shopping with The Glittered Sunshine Co. We appreciate your business and are committed to getting your order to you as quickly and safely as possible.

Processing Times

  • Custom Orders: Most custom orders are processed within 5–10 business days after design approval and payment has been received.
  • Ready-to-Ship Items: In-stock items typically ship within 2–5 business days.

Please note that processing times may increase during holidays, sales, or periods of high order volume.

Shipping Methods

Orders are shipped through trusted carriers such as USPS, UPS, or FedEx. Shipping options and rates are calculated at checkout based on your location and the size of your order.

Once your order has shipped, you will receive a tracking number by email so you can monitor its delivery.

Shipping Delays

While we strive to meet our estimated shipping times, delivery dates are not guaranteed. The Glittered Sunshine Co. is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is provided and your order is returned to us, additional shipping charges will apply to resend your package.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 5 days of the expected delivery date.

We will work with the shipping carrier to help resolve the issue; however, The Glittered Sunshine Co. cannot guarantee reimbursement for packages that are lost, stolen, or marked as delivered by the carrier.

Local Pickup (If Available)

If local pickup is offered, you will receive an email or message when your order is ready. Please arrange pickup within a reasonable timeframe after notification.

Questions?

If you have any questions about your order or shipping, please contact our customer support team through our Contact Us page or by email. We're always happy to help!

Thank you for supporting The Glittered Sunshine Co. We truly appreciate your business and look forward to creating something special just for you!